Welcome to the CRS Customer Support Center

This site is designed specifically... 

...as your go-to source for documentation, online tutorials, and upcoming events; additionally, it serves as a networking tool which allows you to connect with other CRS Advanced Technology customers.

If you are a new SubFinder operator, administrator, or technician...

...please register for the CRS Customer Support Center by clicking Join in the upper right-hand corner and completing the registration form. After the registration process is complete and a customer support administrator has approved your registration, you will receive notification via email.  If you need any further assistance or have questions regarding the CRS Customer Support Center, please click Help in the upper right-hand corner.

Information and News You Can Use

Are you getting the Maxx Advantage?

The Maxx Advantage Program is a FREE, enhanced customer service experience designed to help you get the greatest benefit from your SubFInder software. Recently, there has been some new and exciting changes to the Maxx Advantage Program!

You can locate information about the Maxx Advantage Program by logging into the CRS Customer Support Center. Once you are logged in, you can download information and/or register for this program by clicking Downloads on the main ribbon.

If you have any questions, please feel free to contact your Account Specialist!

Log in and try our Live Chat feature!

Committed to providing a high level of guidance and support for all of our customers, our Client Services team can now be contacted through telephone, e-mail, and now LivePerson Chat.

CRS is known to have the best customer service in the industry, and the utilization of LivePerson Chat will further ensure that our assistance and expert advice is given to our customers in a timely fashion.

What kind of questions should I ask when using Live Chat?

LiveChat makes it easy to ask questions and get answers quickly. For example, if you need help with a specific report, or have a functionality question, LiveChat is the perfect way to resolve your issue. Some questions, however, will involve more assistance from our client services team and may require a phone call, email follow-up, or the need to access your system directly.

Where do I access LivePerson Chat?

You can locate LivePerson Chat by logging into the CRS Customer Support Center. Once you are logged in, you can locate the link for LivePerson Chat by clicking Support Links on the main ribbon.

About Our Company

CRS is driven by four main tenets:

People: People are at the core of everything we do. We provide software solutions to help you manage your most valuable resource, your people. We believe that the relationships we have built with our customers are the key to our success, so your satisfaction is paramount.

Innovation: Innovation is the key to meeting your needs. We are continually looking for better ways to provide you with tools to more effectively manage your human resource needs.

Technology: We are in the business of providing technologically advanced products and services to our customers. That has been our objective for more than 20 years.

Flexibility: Flexibility is defined as a ready capability to adapt to new, different, or changing requirements. Each customer is unique, and we can provide adaptable solutions to meet their needs.